Last Updated: October 9, 2026
Snow Guru ("we," "our," or "the app") is an avalanche safety and backcountry awareness application. We are committed to protecting your privacy. This Privacy Policy explains what information Snow Guru collects, how it is stored, and how it is used.
Your personal data stays on your device. Snow Guru stores your information locally using your device's browser storage (localStorage). We do not operate servers that collect, transmit, or store your personal data. The only information the app sends on its own is an anonymous crash report when something goes wrong, and it contains no personal data (see Crash Reports below). Your profile information, checklist progress, trip logs, ALPTRUTh assessments, tour planning data, trip-plan details, saved contacts and cars, and reminders never leave your device unless you choose to send them yourself (for example, in a text message, feedback form, or feedback email you send from the app).
If you clear your browser data or uninstall the app, all locally stored data will be permanently deleted.
During onboarding and app usage, you may voluntarily provide:
All other data listed above is stored exclusively on your device.
Snow Guru does not upload these to our servers:
Snow Guru may request these optional device permissions. You can decline them and still use the rest of the app.
Snow Guru does not request microphone or background location access.
If you choose to subscribe to the Snow Guru newsletter during onboarding, you will be directed to an external Google Form. Any information you provide through that form (such as your email address) is collected and stored by Google Forms, subject to Google's Privacy Policy. This data is accessible only to the Snow Guru team and is used solely for sending occasional newsletters. We will not sell, share, or distribute your email address to any third parties. You may unsubscribe at any time by contacting us at support@mysnowguru.com.
If you tap Send feedback (on Home or in Settings), Snow Guru opens a Google Form in an in-app browser. Your answers are stored in the Snow Guru developer's Google account, subject to Google's Privacy Policy, and are used only to improve Snow Guru and, if you ask for one, to reply to you. The form does not collect your email address unless you choose to provide it for a reply, and Snow Guru does not attach your location, profile, trip data, or any other personal data from the app. If you prefer, you can email support@mysnowguru.com instead; that opens your email app and nothing is sent unless you send it. We do not sell or share feedback.
If Snow Guru crashes or hits an unexpected error, the app sends an anonymous crash report to Sentry (Functional Software, Inc.), a crash-reporting service, so we can find and fix the problem. A crash report contains:
Crash reports do not include your name, email address, phone number, contacts, location, photos, profile, trip plans, trip logs, or any other data you enter in the app. Snow Guru does not record your screen or sessions, and it does not use Sentry for analytics, performance tracking, or advertising. As with any internet request, Sentry can see your device's IP address when a report is sent; we do not ask Sentry to store it. Crash reports are used only to diagnose and fix problems, are kept only for Sentry's standard data retention period, and are not sold or shared. Sentry processes crash reports under its own Privacy Policy.
Snow Guru does not integrate with third-party analytics, advertising, or tracking services. The app uses these external services:
The app contains links to external resources (such as avalanche safety research papers and educational content). When you follow these links, you leave Snow Guru and are subject to the privacy policies of those external websites.
Snow Guru is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. Since personal data is stored only on the user's device and is not transmitted to us (crash reports are anonymous), we have no means of identifying or accessing data from any user, including minors.
Because all data is stored locally on your device, you have full control over your data at all times. You can delete all app data by:
We do not retain any copies of your personal data, as it is never transmitted to our servers. Anonymous crash reports are kept by Sentry only for its standard data retention period.
Your data is stored locally on your device and protected by your device's own security measures (passcode, biometrics, encryption). Since your personal data is not transmitted to us over the internet, there is no risk of it being intercepted on the way to our servers. Anonymous crash reports are sent to Sentry over encrypted (HTTPS) connections.
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or Snow Guru's data practices, please contact us at:
Email: support@mysnowguru.com
Snow Guru is an informational tool designed to support avalanche safety awareness. It does not replace professional avalanche safety training, certified instruction, or real-time avalanche forecasts from authoritative sources. Users are solely responsible for their own safety decisions in avalanche terrain.
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